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Beth McDonald Skillfully Juggles Family and Career

In her role, Beth McDonald helps Business Development Managers create customer quotes and process orders. She also provides critical customer support.

Position: Senior Inside Sales Coordinator
Location:
Jupiter, Florida facility
Employed by Jenoptik since:
2011

To know Beth McDonald is to know how much friends and family mean to her. She’s the leader of her daughter’s Girl Scout troop, and she credits her husband for her current rewarding career path. And she says it’s the friendly people she works with that make Jenoptik feel like family.

In her role, Beth helps business development managers by preparing customer quotes and processing purchase orders. She also serves key customers, answers questions and provides essential account support. She even covers the front desk when necessary.

Beth says she enjoys filling in at reception because, “It’s where I started at Jenoptik. It’s important for visitors to see a smiling face when they walk through our door.”

Here, she gives us more details on her career path and passions.

How did you become interested in Jenoptik?
My husband has worked for Jenoptik for 12 years as an assembly specialist. I was always impressed with the projects he worked on – and the people he worked with. So when the opportunity came for me to join the team, I jumped at it. Seven years later, I still look forward to coming to work each day.

So your husband suggested you apply?
Yes. I was taking time off to raise our daughter. When I was ready to return to work, my husband told me the company was looking for a part-time receptionist. I applied and got the job. As the company grew, I moved to full-time status and took on more responsibilities. That’s one of the great things about working here. There’s opportunity to advance.

What is your professional background?
Before Jenoptik, I was a nursing assistant working on the surgical floor and in the emergency room. I was committed to helping patients and their families. These people were going through very difficult times so I did what I could to brighten their day. Then I moved on to helping animals as a veterinary technician. I’ve loved animals my entire life.

What makes you proud to work at the company?
My husband works on the high-performance lenses for major theme park rides around the world. When we take our daughter to the parks, she tells people that her daddy helped make the rides.How special is that!

What’s the most rewarding part of your job?
I enjoy getting feedback from customers about the products we manufacture. Their appreciation and satisfaction makes all the hard work worth it.

What advice do you have for prospective Jenoptik candidates?
Teamwork is the key to success. I’m fortunate to have worked with many different departments during my time here. This interaction has connected me with great people and increased my knowledge of our company and customers.

What would someone be surprised to learn about you?
I like to do acrylic painting in my spare time. In fact, I just finished a painting for my in-laws as a housewarming gift. My father-in-law insists my paintings are even better than the ones hanging in museums!